FLOS Reviews

It looks good overall, but I don’t know why, I expected it to feel a little sturdier. The build is okay, just a bit more fragile than I was hoping for.

Trying to return something through flos.com was way more annoying than I expected. I figured it would be straightforward, but nope, I kept clicking around trying to find clear instructions and it just felt like nothing was where it should be. Maybe I missed something, but the whole thing felt unnecessarily confusing.

So I finally sent the item back, thinking okay, at least that part is done, but then I basically had to keep chasing them to find out what was happening. The replies took a while, and when they did come through, they were kind of vague, like not really answering the main thing I wanted to know, which was obviously when I’d actually get my refund.

For the price of the order, I expected a much smoother experience. It’s just frustrating because the products aren’t cheap, so you assume the customer service side will match that, but this really didn’t. I don’t think I’d order directly from them again because the hassle just isn’t worth it.

I tried putting this together myself, and it turned into a whole project. The instructions were confusing, a couple parts didn’t line up easily, and I kept having to redo things just to get it close. It took way longer than expected, and after all that effort, it still doesn’t feel like it’s installed quite right.

The delivery took way too long. If your order isn’t actually late, I wouldn’t bother with this.

I was trying to order a lamp, but of course it was out of stock again. The site itself looks nice and easy enough to use, but the availability is really frustrating. Not saying it’s a scam, but it’s annoying when the stuff they show never seems to actually be available. I ended up buying somewhere else.

Am I missing something, or does this not seem like the real thing? I’m not fully convinced it’s authentic

I ordered this from FLOS, and while the lamp does look really nice from a distance, the finish was kind of disappointing once I had it in front of me. For the price, I expected it to feel a lot more refined, but a few edges were a bit rough and the surface already had some tiny marks on it.
It works perfectly fine and still looks decent in the room, but the quality control issue feels avoidable. I was hoping for something that felt premium, but it comes across more like a regular lamp with a nice design.

I sent a couple of messages about my order and still haven’t really gotten anything helpful back. I’ve just been waiting around for what feels like way too long, which is frustrating when the lamp cost this much

The lamp size listed on the product page was totally wrong, which was frustrating once it arrived. I reached out to support, but they basically just shrugged it off and didn’t really help much.

I bought a Flos lamp thinking it would give off better light, especially for the price. It does look nice in the room, but the brightness is weak. My room still feels dim and I still have to keep another lamp on. Im disappointed, not gonna lie.

I really liked how this lamp looked at first, but after about two years it started flickering. Soo yeah, not the best experience...

I tried using it for about ten minutes, but the menus kept glitching on me and checkout was confusing!!! I couldn’t really figure out what was going on, and it felt so slow!!! Eventually I just gave up!!!

I ended up leaving FLOS without buying anything, which was disappointing. I went in expecting a lot more options, especially at those prices, but the selection felt limited. A lot of the lights had a very similar look, and I just couldn’t find much that would actually work in my place. I thought there would be way more variety, but it didn’t really feel that way.

I placed an order on flos.com and the whole process was a mess. My payment went through right away, but after that the updates were slow, vague, and not helpful at all. I had to keep chasing support, and every time it felt like nobody wanted to take ownership or give me a clear answer. For something at this price point, I expected a much smoother experience. I wouldn’t order from them again.

The lamps do look nice and work fine, but the price is just way too high for what you get. I was expecting something that felt a lot more premium for that kind of money. Paying that much feels unnecessary

I reached out to Flos about a warranty issue, it wasn’t a great experience. The replies took a while, the answers weren’t very clear, and in the end, I didn’t really get a proper fix. It kind of felt like my case was just being passed from one person to another. Frustrating, especially for something that seemed like it should’ve been covered.

My order kept getting pushed back, and the updates didn’t really tell me anything useful. I kept getting those generic automated messages that just made it more frustrating, because none of them actually explained what was going on. In the end, I had to chase it up myself, which was really annoying. Not a great experience at all.

It looks nice enough overall, and I do like the design. I just felt a little pressured to decide quickly, so I’m not sure I had enough time to really notice the parts that aren’t perfect.

The box showed up all smashed and beat up and it just wasn’t great, I expected it to be packed a lot better than that...

I had a problem with my order and it just turned into a whole runaround. Support kept passing me from one person to another, and then I’d be waiting ages for a reply. I kept thinking, okay maybe it’ll get fixed now, but no, same issue still there. It was just frustrating overall, and I don’t think I’ll be using flos.com again...